Absolutely the best locksmith I. All of salt lake City valley... Quick. Best price I found of all... Professional and even got a few extra keys for a down and out guy in need.... Highly recommend this company.
Unfortunately I lost my keys on a job site and gave them a call. They were here right away ready to help me in my sticky situation. And not just that but they did it for a price that nobody else could beat. I would highly recommend them and would give them a 6 star rating if that was even possible. Great job! It was awesome working with you guys.
If you’re looking for a locksmith these are your guys! I called different places asking for quotes because I lost my keys. Right off the bat they gave me the best quote and on top of that they were very helpful! I highly recommend them. Thank you guys so much!
I really enjoyed their service and they were at my house on time. They honored the price that we originally settled for. Really nice and helpful people. Thank you!
Awesome service. They were efficient and friendly, and their prices are extremely fair. They were flexible with time because I had work/school. Overall great experience, I'll definitely be calling them again!
I had a great experience with this company. They answered my request quickly and came out the same day. Ricardo did a fantastic job and answered all of the question I had. I will definitely use this company again in the future.
This company would get 10 stars if that were an option. I called yesterday, scheduled the appointment for today to move a safe from one location to another. Within 30 minutes dispatch called back to schedule the time. I called back to add moving a second safe at a 3rd location from the garage to the basement. The scheduling process was easy, no recording, a real person answered the phone. Big plus! The crew showed up today on time, they were extremely professional, friendly and very careful. Not to mention that pricing was more than fair. I will definitely use Bob's Lock Safe & Key again. We are planning to purchase a new safe in the future, this will be my go to. All in all GREAT EXPERIENCE!!!!
Josh was able to come right out to our residence and make another key to start our car. They were very professional and fast. Thank you so much!!!
The Service was outstanding fast and courteous. The Service Tech was friendly eed help this is the company to use they will always be the best service you can hand helpful. We will continue using them for all or locksmith needs. If you ever nope for thank you again your company is outstanding and very professional. Annette & Carolyn and thank you to Ricardo Zanoni your truly an asset to you company and a wonderful and professional
They were only $15 cheaper than the dealership but their customer service was so much better! They had my key cut and programmed to my car within 15 minutes. The dealership told me it would be at least an hour. I would definite use them again.
Needed a safe moved from old house to new house, sent a request for quote through Yelp and the owner responded the next business morning. Price was fair, same day service (amazing), and the two men showed up with all the right tools and equipment to get it done in no time. Out of the old house basement in less then 20 minutes, into the new house basement in about 30 (and it was no easy job!). So glad I hired them instead of risking injury or damage to the houses or safe. Not a single dent in any wall, and they were even great with my curious 5 year old talking their ears off. Highly recommended for moving of a safe, and if I need locksmith service in the future, I also know who I will be calling!
Called Justin to help get our office lock fixed at Chick-Fil-A West Valley. He got someone out to fix it within the hour and helped me out with pricing. I will be going to him for all my needs :)
So after I wrote my last review I started having problems with the ignition so I called the owner and talked to him and he seemed more then willing to help me out. Because I work all day I had to have my boyfriend meet with the tech that came out to Orem where my car decided to break down. I think the technician was a little upset that he had to drive to Orem to look at the issue. Then the tech was telling my boyfriend that he wanted to charge me to install the ignition and I would rather trust a car guy to do that then a lock smith. The tech did bring up some good points like that the original guy should have never pulled the ignition lock cylinder apart and tried to convince me that it would be better to cut a new key. I'm pretty the guy I talk to at the store didn't have any costumer service skills. If they had explained that it would be better to cut a key instead of repin the lock cylinder instead of just taking it without discussing it first I would have been ok as long as it was a gm key.
When I talked to the owner I said I would re write my review but I've been busy with work, moving amoung other things and I'm getting a little sick and tired of getting calls and message to please rewrite my review that its kind of pissing me off. So still not satisfied with the customer service but at least I have a working car now.
**Sevice was secured using Verizon Road side Assistance**
***After ORIGINAL review was posted got a really rude phone call from the company (owner?) demanding the review be removed-maybe this is why the reviews are mostly high reviews. I do admit that blame may partially reside with Verizon***
If no stars or Negative stars were an option, they earned it.
After being harassed by the (owner?) I deleted my detailed review, as it may be partially Verizon's fault for my frustrations.
Will just state a simple quick fact: WAS NOT SATISFIED WITH HOW LONG SERVICE TOOK. Also no call NOTIFYING ME when they were over original ETA.
Just frustrating all around.
I personally would not recommend them, but that's just me and the the bad aftertaste of this experience.
Showed up quickly and opened the door. Friendly service and gave me the price over the phone instead of being cryptic about it like the other 2 other company's I called.
I locked my keys in my car. I gave them a call and they came right out. In under 20 minutes they had my car unlocked and made me a spare key onsite. Very pleased with them.
This place is a small mom & pop type key/lock store. I came here to get a few spares made of my room/house keys.
There was a pretty good variety of key options and they're quick to make them. There was hardly any wait and upon selection which key style I wanted, in about a minute, the keys were cut. They aren't really about convos and try to get you in and out quickly.
I went home to try the keys out and they work well! Now I've got a house shaped house key and a green rifle shaped room key. I often get compliments about them and I'd definitely come back to Bob's if I ever needed another key duplicated. They're inexpensive and quick in service.
I don't have any complaints except that it's a bit run down and several keys you can tell have been there for many years as can be inferred by the yellow tint to what appears to be stained from sun exposure over time. Overall, it's worth a visit if you're looking to make a spare key.
They have saved money twice, once by cutting a key from a valet key to get my chipped key out my trunk. They charged me $50 to reprogram a smart key others quoted $150. I can't recall the price of the smart key they quoted for the second smart key (I didn't get it) programmed out the door was less than most places online.
We called them to move our safe and they were great! On time, fast service and delivery and all around cool, good guys. We will referral them to everyone we know.
They had the best price on making a new chip key for my Toyota, and the tech even jumped my car because the battery was dead. Every other locksmith would not give me a firm quote, but these guys told me how much it would be and charged me exactly that, even with jumping the battery.
They were so awesome!! They saved me $70 bucks!!I needed to have my keys reprogrammed after I had changed my car battery, I called the dealership and they quoted me $100. I called several other dealers and was told the same thing. I called these people because my husband had used them in the past and thought it couldn't hurt. He said he would try and quoted me $35.00. He took both sets of keys, where one didn't work at all, and the other only turned on the truck. Neither remote lock or unlock buttons worked. If I used my key to unlock the car the alarm would sound until I turned it on. But after a few minutes, he handed me my keys and they both work perfectly!!! They were nice and friendly, and they didn't overcharge me!!!I will and would recommend them to anyone who needs keys made or replaced or re-programmed!!! Thank you so much to the staff for helping me out!!!
Fast, friendly, best value service. Ricardo did a great job.
Great service, professional, friendly, competitive rates.
Bobs Lock did a great job for me. They quoted me a price and gave me great service while sticking to the quote. What a relief to have them show up quickly and help me out of a bind. I will recomend them to anyone needing a Locksmith Thanks guys, for the great service!!
great service, dependable and reliable and easy to work with. All around they are a great group that I would reccomend to anyone.